The Alpha Clinic Care Plan

Hormone optimisation is a physician-led medical approach that focuses not only on treating symptoms, but on supporting long-term health, function, and wellbeing. Care is guided by a detailed assessment of your symptoms, medical history, lifestyle factors, and laboratory results, with treatment tailored to your individual physiology and goals.

Unlike episodic insured services that often focus on resolving a single concern at a time, hormone optimisation involves ongoing monitoring, regular follow-up, and careful adjustment of therapy over time. The aim is to ensure treatment remains appropriate, safe, and aligned with your overall health trajectory, rather than simply addressing short-term symptom relief.

Our approach is physician-led and structured around ongoing clinical care rather than one-off treatment.

We focus on careful assessment, appropriate prescribing, and regular monitoring to ensure therapy remains safe, effective, and aligned with your long-term health outcomes.

We offer a structured care pathway beginning with a complimentary exploratory consultation, followed by a comprehensive new patient medical consultation where your personalised treatment plan is established. Ongoing care is then delivered through our Hormone Optimisation Care Plan, which includes regular physician follow-up and monitoring.

You can begin by booking a complimentary exploratory consultation. We arrange baseline laboratory testing prior to this appointment so your physician can review your results alongside your symptoms and determine whether hormone optimisation may be appropriate for you.

You can email us or call us to book this consultation.

Call | 250-863-4159

Email | info@thealphaclinic.ca

Once your appointment is booked, the clinic will send you a laboratory requisition which you can take to your local lab. Blood work must be completed at least five days before your scheduled appointment to allow time for results to be received and reviewed by your physician.

If you are unsure where to attend or have difficulty arranging testing, our team can assist in guiding you to a suitable laboratory.

Yes. All medical consultations, treatment decisions, and prescribing are conducted by licensed physicians. Your doctor oversees your care from your initial assessment through to ongoing monitoring and follow-up.

Your care experience is also supported by the wider Alpha Clinic team. While your medical consultations take place with a physician, our clinical and administrative team assist with coordination of laboratory testing, appointment scheduling, patient communication, and ongoing support between visits. This team-based approach allows your physician to focus on clinical decision-making while ensuring your care runs smoothly.

Our care pathway is structured in three stages.

The exploratory consultation is complimentary.

The comprehensive new patient consultation is $330, where your physician completes your medical assessment and establishes your treatment plan.

Ongoing care is then delivered through our Hormone Optimisation Care Plan, which is $119 per month, billed monthly to your payment details on file, and supports regular physician follow-up, monitoring, and clinical oversight.

Note: Fees charged for The Alpha Clinic consultations and Platinum programs are exclusively for uninsured components of care, including non-physician services. Insured physician visits, after-hours care, prescribed tests, and other publicly insured services will be billed directly to the provincial health insurance plan by The Alpha Clinic or its physicians. Provincial health insurance plans consistently provide essential physician services in prevention and disease management.

Subscription to The Alpha Clinic is not a requirement for accessing insured physician services.

To learn more, please see our section on Uninsured Fees.

The Care Plan includes scheduled physician follow-up consultations approximately every three to four months, review of relevant laboratory markers, treatment adjustments where needed, and clinical support between visits.

The plan is designed to provide continuity of care and proactive medical oversight while focusing on your long term health..

Yes. Follow-up consultations are included as part of your hormone optimisation care plan. Once treatment begins, your physician will typically review your progress at approximately 6–8 weeks, again at the three- to four-month mark, and thereafter at regular intervals of around three to four months.

These appointments allow your physician to review symptoms, assess laboratory results where relevant, and adjust treatment as needed. The care plan is designed to provide ongoing medical oversight and continuity of care rather than one-off consultations.

Yes. If an additional consultation is clinically appropriate or you would like to be reviewed sooner, extra appointments can be arranged outside of your scheduled follow-up cycle. Our team will help you find a suitable time with your physician.

Additional visits may be billed separately where they fall outside of your routine care plan schedule, and we will always discuss this with you in advance.

Our team is available via phone and email between scheduled appointments to answer any questions you have or to deal with any issues you may experience. There is no charge for this and it falls under the Care Plan.

Medication is not included in the Care Plan fee. Prescriptions are sent directly to your pharmacy of choice following your consultation. If compounded medication is required, we work with several compounding pharmacies and can forward your prescription to one of these if needed.

The Care Plan is billed automatically each month through our secure payment system, Stripe.

Payments are processed to the credit card you have on file, allowing your care to continue seamlessly without needing to arrange payment at each visit.

In British Columbia, the Medical Services Plan (MSP) covers a wide range of medically necessary services. However, there are some services that fall outside the scope of MSP coverage—these are known as uninsured services or uninsured fees. Patients are responsible for the cost of these services, and they are billed directly to the individual or their private insurance provider.

Why do uninsured fees exist?

The BC government funds medically necessary care to ensure equitable access for all residents. Services considered non-essential are not publicly funded. As a result, these services are not covered by MSP and require direct payment at the time of the visit.

Fees for The Alpha Clinic Care Plan and consultations are exclusively for uninsured components of care, including non-physician services.

Insured physician visits, after-hours care, prescribed tests, and other publicly insured services will be billed directly to the provincial health insurance plan by The Alpha Clinic or its physicians.

Provincial health insurance plans consistently provide essential physician services in prevention and disease management.

Subscription to The Alpha Clinic is not a requirement for accessing insured physician services.

You can contact our team by phone or email, or submit an enquiry through our website.

Our staff are happy to assist with booking appointments, answering questions, or guiding you through the next steps in your care.